CORONAVIRUS COVID-19 UPDATE
Monday, 4th January 2021

 

Just as we started to think that something resembling a new Covid-19 normal would see twenty-twenty one start with some positivity we have again been faced with developing situations in Melbourne and Sydney.  As we enter the New Year, our care recipients are at the forefront of our decision-making process in responding to this current Covid-19 risk. The additional challenge for us here in a border community is that we have a significant number of visitors to the region enjoying their holidays in the summer months.  While we acknowledge that these visitors aren't likely to be visiting Chaffey, they are moving through our community, which presents us with a difficult risk.

In response to Melbourne and Sydney's current Covid-19 situation, new restrictions were put in place by the Department of Health and Human Services regarding residential Aged Care Facilities visits. Below we outline these restrictions and what they mean to visits at Chaffey Aged Care; these restrictions are due to be reviewed after January 29th 2021.

We acknowledge that this is increasingly difficult for many people and will continue to support our care recipients and families during this time.  Unfortunately, under the Deputy Public Health Commander's current care directions, the visiting lounge has been closed to visitors for the foreseeable future.

 

Admissions to the Facility​
  • From hospital: The hospital will advise us of your most recent Covid-19 test results, we will also undertake a risk assessment which will identify a level of risk of you having being exposed to Covid-19.  If your test result is negative and your risk assessment considered low, then you will be admitted to the facility without restrictions.

  • From the community: We will undertake a risk assessment with you, which will identify a level of risk of you having being exposed to Covid-19.  If your risk assessment considered low, then you will be admitted to the facility without restrictions.

  • Returning from hospital: The hospital will advise us of your Covid-19 test results, we will also undertake a risk assessment which will identify a level of risk of you having being exposed to Covid-19.  If your test result is negative and your risk assessment considered low, then you will be admitted to the facility without restrictions.

  • A support person is permitted to accompany a care recipient for settling into the facility for two hours.

  • If a risk assessment identifies a high risk of Covid-19 transmission, you will be required to self-isolate in your room for 14days once admitted.

Visiting Friends and Families

Where care recipients can speak with loved ones on the phone or via video call or other non-contact means, families will not be eligible to visit within the facility unless they meet one of the situations outlined below. In managing the risks associated with Covid-19, there are three exceptional circumstances in which we can currently permit visitors to enter the building and visit on a face-to-face basis with care recipients.  These exceptional circumstances are outlined below;

 

 

 

Green Card. For the purpose of providing essential care and support necessary for the care recipients immediate physical or social wellbeing where it can't be provided by staff or provided via electronic or other non-contact means:

One (1) person, without restriction on the length of visit within our designated visiting hours. One (1) visit in 24 hours.

 

Blue Card. For the purpose of providing necessary support for individuals with behaviours of concern or have a known or emerging serious mental illness, where it can't be provided by staff or provided via electronic or other non-contact means:

One (1) person, without restriction on the length of visit within our designated visiting hours. One (1) visit in 24 hours.

 

Palliative Care. Providing end of life support.

Two persons allowed into the facility at one time.  There are no limits on how long they can stay for or how many visitors may attend, so long as only two persons are in the facility at a time.

 

Normal Visits. Regular visiting cannot be facilitated under the current Care Directions by the Deputy Cheif Health Officer. Visiting may be enabled on a case by case basis where it does not fit the above criteria and where the care recipient cannot reasonably utilise technology (independently or assisted) to contact friends and family, or the support cannot be provided by staff.

One (1) person, for a maximum of two (2) hours within our designated visiting hours, given by special consideration and approved by management.

Attending the Facility

Current Care Directions still limits the reasons the community should be visiting Chaffey Aged Care:

  • Employees and contractors engaged by Chaffey Aged Care, including persons engaged for the provision of goods and services, either on a voluntary or paid basis;

  • Persons providing health, medical or pharmaceutical services to a care recipient either on a voluntary or paid basis, such as general practitioners or allied health workers;

  • In exceptional circumstances a care recipient's family members, friends and others may visit to provide end of life support or where the restriction of entry would otherwise have a detrimental impact on the health and wellbeing of the care recipient. Eligibility regarding this will in line with the current Care Directions from the Chief Health Officer.

  • Persons who attend the residential aged care facility for emergency management or law enforcement purposes;

  • Prospective residents of the residential aged care facility by appointment only.

Exclusions from the facility

Regardless of whether a person is included in the above categories, they will not be permitted to enter or remain upon the premises of Chaffey Aged Care if:

  • During the 14 days prior to the entry, the person arrived in Australia from a place outside Australia; or

  • During the 14 days prior to the entry, the person had known contact with a person who has a confirmed case of COVID-19; or

  • During the 14 days prior to the entry, the person has been in an identified Hot Spot; or

  • The person has a temperature equal to or higher than 37.5 degrees or symptoms of acute respiratory infection; or

  • The person has been tested for Covid-19 and has not yet received their result; or

  • The person has not been diagnosed with coronavirus (COVID-19) but was required to self-isolate and have not been given clearance to leave their place of isolation. (e.g. isolation due to being identified as a close contact); or

Lifestyle Programs

Unfortunately, we are still holding off on extended members of our community visiting the facility including:

  • Group visits from schools and community groups

  • Group visits to external venues

  • Volunteers assisting at Chaffey Aged Care

  • Hairdressing services

 

Internal activities programs have been adapted to ensure social distancing and one on one contact and wellbeing checks have commenced and some group activities are being facilitated in a covid-19 safe manner. We acknowledge the importance during this difficult time for families to keep connected with our residents. 

Chaffey continues to provide a number of alternative ways to connect with care recipients including Facetime, Google Duo, Window visits, The Snail Mail Initiative.  We encourage the use of these methods of connecting with our care recipients.

 

If you have any questions about how to keep connected, please contact Chaffey reception during business hours and we can assist you with the available programs. 

Updated: 4pm 04.01.2021

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