Friday, 12th February 2021


Upon directives we have received from the Department of Health and Human Services, Premier Daniel Andrews and Public Health experts, we wish to inform all care recipients and families that Victoria is going into Stage 4 lockdown as of 11:59 pm tonight Friday 12th February 2021 until 11:59 pm Wednesday 17th February 2021 (5 days inclusive).

In the past 24 hours, 5 new cases have been identified in Victoria and due to the strain of the virus being incredibly infections, the health experts have required this higher level of lockdown.

This means there are only four (4) reasons to leave home and leaving home must be only for essential purposes:

1. Shopping for necessary goods (1 person per household/ once per day) (5 Kilometre Radius).

2. Caregiving or Compassionate reasons.

3. Essential Work or permitted education.

4. Exercise (2 hours) (5 Kilometre Radius).

What this means to you and Chaffey Aged Care:

* No visitors to your home (Chaffey is considered the home of the 100 people who reside here)

* No public gatherings.

Based on these restrictions, Chaffey Aged Care will need to postpone all visits to the facility from 11:59 pm tonight.


The only visitors permitted will be those to support the immediate end of life care.


Window visits are discouraged, as families should not be moving through the community or coming to visit.

Care recipients will be able to leave their home to attend medical appointments only ensuring they adhere to infection control practices (Facemasks / Hand Washing and Sanitising). Contact tracing will be required, but we encourage that all non-urgent medical appointments be postponed.

We understand how hard this is on everyone and apologise for any inconvenience this may cause you or your loved one.


If you have any queries please do not hesitate to speak with your care providers, lifestyle team or administration staff and we will endeavour to help you in any way we can.


Admissions to the Facility​
  • From hospital: Suspended until we receive additional directives from the Department of Health and Human Services.

  • From the community: Suspended until we receive additional directives from the Department of Health and Human Services.

  • Returning from hospital: The hospital will advise us of your Covid-19 test results, we will also undertake a risk assessment which will identify a level of risk of you having being exposed to Covid-19.  If your test result is negative and your risk assessment considered low, then you will be readmitted to the facility without restrictions.

  • If a risk assessment identifies a high risk of Covid-19 transmission, you will be required to self-isolate in your room for 14 days once admitted.

Visiting Friends and Families

General visits are suspended until we receive additional directives from the Department of Health and Human Services.​

Palliative Care. Providing end of life support. Two persons allowed into the facility at one time.  There are no limits on how long they can stay for or how many visitors may attend, so long as only two persons are in the facility at a time.


Exclusions from the facility

Persons are not permitted to enter or remain upon the premises of Chaffey Aged Care if:

  • During the 14 days prior to the entry, the person arrived in Australia from a place outside Australia; or

  • During the 14 days prior to the entry, the person had known contact with a person who has a confirmed case of COVID-19; or

  • During the 14 days prior to the entry, the person has been in an identified Hot Spot; or

  • The person has a temperature equal to or higher than 37.5 degrees or symptoms of acute respiratory infection; or

  • The person has been tested for Covid-19 and has not yet received their result; or

  • The person has not been diagnosed with coronavirus (COVID-19) but was required to self-isolate and have not been given clearance to leave their place of isolation. (e.g. isolation due to being identified as a close contact); or

  • They are visiting for reasons other than to provide care and support for a care recipient in the active end stages of life.

If you have any questions about how to keep connected, please contact Chaffey reception during business hours and we can assist you with the available Keeping Families Connected Programs. 
We will conduct wellbeing checks with all care recipients each day and support them over the coming days.  These will be challenging days ahead, look after those in your household and stay safe.

Updated: 6pm 12.02.2021

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